You need to click on the ‘sign-up’ link at the top right corner of the homepage to register or sign-up yourself to become a member. You need to provide your information in the form which will appear on the page. In this form, the information about the terms and conditions has been contained. You can also provide your payment mode details and can submit the registration information.
Frequently Asked Questions
In order to make you familiar and enlightened about the functioning of this website, we have come up with the FAQs. Kindly go through the FAQs below. These will help you to be familiar with the working of this website and answer any question which may comes up in your mind regarding the registration, ordering, delivery and mode of payments. If your query is of urgent nature and is different from the set of questions given below, do write to us at [email protected] or call us on +91 8454821972 or Misses call us on +91 86999-38888 between 10 am to 7 pm on all days throughout the year including Sundays to get our immediate help.
- Registration Related
- Account Related
- Order Related
- Delivery Schedule
- Customer Related
- Payment Related
No, Registration on aapkabazzar.com is absolutely free and easy.
Yes, you can surf and add products to the cart without registration, But you may not place an order as a Guest. As only registered shoppers will be able to avail special offers (Discounts).
No, each household must have only one aapkabazzar account to place orders. We will cancel those additional accounts which you may open on the same address.
My Account is the section you reach after you log in at aapkabazzar.com. We've made it easy for you to view and update your account any time through ‘My Account’. ‘My Account’ will provide you facility to have a look at all your previous transactions at aapkabazzar.
I. Manage/edit/add to all your personal data which includes address and contact number etc.
II. Change your password,
III. View your orders,
IV. View your AKB points, and
V. Track your order.
You need to create "My Account" before placing your initial order.
It is really very simple to register at the AKB’s Registration page. We have made it very simple and easy for you. Auto-create facility incorporated in the page will be activated upon placement of first order by you and will automatically open your account with the AKB,s
You will find some of the latest features at your AKB account such as:
My Wish lists which provides re-ordering features.
Expense management to see how and where you spent your money and how you can save on your future orders.
Order history to provide you a summary of your orders placed.
aapkabazzar.com also assists you to manage and monitor your household budget and purchases and compare that with the average budget and purchases of people belonging to your socio economic class.
View your AKB points.
Better access to deals, promotions and offers specially available for our customers.
Much faster checkout .
Please login to your account and change your details. Feel free to contact us at [email protected], if you are facing any difficulties.
Yes, since we believe in the highest and aesthetic principles of business and we regard your privacy as our utmost motto.
In 'My Accounts' you will be able to only see you past order history, but will not be able to use it to place a new order. For placing new orders, you will have to make a Wish List, which you can use every time to prepare a new order. You can also add more products by browsing our 'Aisles' to complete the order.
My Wish List is a comprehensive list of all the items previously selected by you on aapkabazzar.com. It will enable you to shop quickly and easily in future.
Browse the product:
Start Browsing in the particular category of the product which you need and then click on the image of the product for its further detail. Thereafter, select the size and the quantity of the product and then click on the “ADD TO BASKET”. If you wish to reorder the products quickly, you can go to My Account > Wish List where you can reorder the same products in Wish List.
New customers need to create their account with us before placing their initial order. The customers who have already registered with us need to login to their account for placing an order with us.
Once you have finalized your items, you can review your Cart for any addition or alteration. You can opt for ‘Continue Shopping’, if you wish to change the order quantity or wish to add some products or proceed to ‘Check Out’ and buy the products.
The estimated delivery time is Minimum 3 hours to Maximum 36 hours.
Once you will select ‘Confirm’, your order will be immediately processed internally and you will receive a confirmation mail or SMS on the Email address and Mobile Number associated with your account. In this mail or SMS you will be provided with a unique Order ID (e.g. AKB8994000), with amount for the item/s you have ordered and expected time of delivery.
You may check the order status at My Account > My Orders.
Yes, we do take orders over the phone. Please give us a missed call on our customer support number +91 86999-38888. Our customer support person will call back to you within 30 minutes and take your order.
‘Credit Notes’ reflect the amount of money which is being pending in your aapkabazzar.com account to utilize them against the future purchases. This will be calculated by deducting your total order value minus undelivered value. You can see this in “My Account” under ‘Credit Note’ details. Delivery Related
Fresh fruits and vegetables are purchased carefully by us by keeping an eye on their freshness. We completely clean them, pack them in reusable plastic trays and then cover them with cling. We take care for the utmost hygienic and perfect handling of all our products.
Every fruit and vegetable have a different size and weight. We have shown an estimated weight and price for every item per kilo. At the time of packing the material for delivery we weigh each item to determine final price. This could vary by 5% at the most. Therefore, if you have shopped for something which costs Rs. 100 per kg, and we deliver 1.5 kg of the product to you (e.g., cabbage, pineapple etc.), you will be charged a maximum of Rs. 150. In case the weight of the product is less than what you have ordered, you will be charged correspondingly less.
You can change your delivery address on our website once you log into your account. Click on ‘My Account’ at the top right hand corner and go to the ‘Update My Profile’ section to change your delivery address.
No delivery charges for the orders of Rs. 1,000/- and above value. However, we will charge Rs. 30 as a delivery fee for any order having less then Rs. 1,000/- value. Minimum Order Value Rs 750 /-.
In case of a delay in delivery of goods, our customer support team will keep you updated about your delivery.
We have a ‘No Questions Asked” Return Policy. You can return the product about which you are not satisfied to the delivery personnel at the time of delivery or you can contact our customer support team and we will do the needful. You can return the product about which you are not satisfied to the delivery personnel at the time of delivery.
You will receive a call from customer service if some items out of your order will not be available. You will get the option to either cancel that particular item or chose a replacement. If the payment for the order has already been matured then you will receive a refund via ARK points or a Credit note to your account.
We mainly offer brands which are having big and established names and are well known and trusted and can be easily available. You can expect everything from packed foods to household necessities Personal hygiene products such as toothpaste and nappies, cosmetics, pharmaceuticals, etc. are also available. More than 3500+ products are on the offer, refreshed and are increased with each shopping day. An exhaustive list has been provided on the website.
There are no extra taxes, hidden costs or additional charges. The price mentioned against each item on the website is the final price. If there will be any change in the Price, our customer service officer will inform you before delivery. You have to pay according to the prices mentioned on our website. These prices are all inclusive.
We have a nearly 98% on-time record. However, if, for unforeseen reasons or due to traffic density, we gets late by a few minutes in delivering your order, we will call you and inform you.
Yes, we will send you an sms when the order is on its way to you within an hour of delivery.
aapkabazzar.com will dispatch your order as per the selected slot. If you were not available to accept the delivery we will attempt to contact you for alternate delivery instructions. In case we could not establish a contact with you then we will leave a note at your door with our customer contact number to reschedule the delivery time. However, a re-delivery fee of INR 30 will be appended to your existing bill.
In case you are not at home, we will deliver to your neighbour's place if we have received this instruction by you on call or by a mention on the 'special delivery instruction' section the order form. If the mode of payment selected by you is through cash or through card then we will be collecting the same from your neighbour at delivery time.
Cut off time is the time after which the order gets processed for its delivery. After this time modification or cancellation of the order will not be possible. Cut off time is 8 (Eight) hours before delivery schedule for Scheduled Delivery Timeslot and 3(three) hours before delivery schedule for Express Delivery Timeslot.
No, you will not be able to make any changes to your order after the cut off time for your opted slot. You have the facility to return any item which you don’t need at the time of delivery and the amount for the same will be credited to your aapkabazzar account.
Our customer service team is available on all seven days-a-week from 10 am to 7 pm. They can be contacted at [email protected] or call us on +91 8454821972 or Misses call us on +91 86999-38888 between 10 am to 7 pm on all days throughout the year including Sundays to get our immediate help
Our customer service team is available on all seven days-a-week from 10 am to 7 pm.
Our customer support team constantly strives to ensure the best shopping experience. Your feedback about your good or bad experience with aapkabazzar will be a great asset for us. Please provide your feedback to us at [email protected]
We accept payment via "Cash on Delivery" and also "Debit/Credit Card on Delivery" at the time of the delivery of the items. This service is absolutely free of charge
It provides you the facility to make the payment for your order at the time of Order delivery at your doorstep.
Once you have selected your products and click on checkout you will be prompted to select delivery slot. After that you move on to payment method page where there is a box where you can enter any e-voucher/coupon code that you have with you. Consequently, the amount will be deducted from your invoice value.
No charges for this service will be levied.
If you have valid ARK coupons code you may enter them in the box provided on the payment mode page.Your Cart amount will be updated automatically, if the coupons are valid.
We regularly send out e-coupons to our newsletter subscribers gets these e-coupons from us regularly. You may like to sign up for our newsletter here. In addition, any current coupons will also be displayed on our website and on our Facebook/Twitter page based on promotional activities.
If you are facing any problem in using a coupon, please check the following:
a) whether the code has been entered correctly
b) whether you coupon has expired
If any among the two above occurs you will get the error message for the same.
If the coupon has been entered correctly and the same has not been expired and is still not working then please call or email our customer service department for a solution. They will be happy to assist you in solving your problem.
You can use only a single e-coupon per order. In addition, you may only use either AKB points. Combination use of 2 or more different types will not work.
If you use ARK coupons for any order you will not receive any ARK points for that order.
For ARK points used against an order - you will not receive new ARK points for that purchase.
Shopping at aapkabazzar.com offers a plethora of benefits – delivery times ranging from 10am to 8 pm, a wide variety of products, a hassle free return policy and so many others. But then, you already know this. Don’t you want to share these great benefits with your family & friends?
And a good news! You will also get 50 AKB POINTS credited to your account whenever someone you refer completes his/her first order.
It’s a win-win situation. Recommend aapkabazzar.com to them just now and help them save money, time & effort.
It’s easy. Once you confirm your order, you will see the below box on your screen. All you need to do is enter your friends name & email ID, and we take care of the rest.
Couldn't find the information you needed? Please contact us at [email protected] or call us on +91 8454821972 or Misses call us on +91 86999-38888 between 10 am to 7 pm on all days throughout the year including Sundays to get our immediate help.